The past year brought many new adjustments to our lives, lockdowns and quarantines key among them. However, these new adjustments in life also brought changes in the market. Many businesses were forced to shift their sales focus into the online environment; even many grocery chains started making the digital transition into ecommerce. Ecommerce and online stores are nothing new, but the pandemic brought a whole new wave of ecommerce businesses to the market.
Many people started their own online stores to sell their products directly to the consumer. Having a quality product to sell is important, but creating a memorable online shopping experience for the customer is equally as important. A website for ecommerce sales must have the functionality and design that keeps the customer on the site through the point of sale.
According to ecommerce statistics, only 9.6% of Gen Z customers report buying items in a